Privacy policy

This is the notice we give our patients about how Haleʻiwa Physical Therapy uses and discloses health information, and about your rights. You can also ask for a paper copy at the front desk.

How we may use and disclose your health information

• We may disclose your health care information to other healthcare professionals within our practice for the purpose of treatment, payment, or healthcare operations.
• We may disclose your health information to your insurance provider for the purpose of payment or healthcare operations.
• We may disclose your health information as necessary to comply with State Worker’s Compensation Laws.
• We may disclose your health information to notify or assist in notifying a family member or another person responsible for your care about your medical conditions, or in the event of an emergency or at your death.
• As required by law, we may disclose your health information to public health authorities for purposes related to: preventing or controlling disease, injury or disability; reporting child abuse or neglect; reporting domestic violence; reporting to the Food and Drug Administration problems with products and reactions to medications; and reporting disease or infection exposure.
• We may disclose your health information in the course of any administrative or judicial proceeding.
• We may disclose your health information to law enforcement officials for purposes such as identifying or locating a suspect, fugitive, material witness or missing person, complying with a court order or subpoena, and other law enforcement purposes.
• We may disclose your health information to coroners or medical examiners.
• We may disclose your health information to researchers conducting research that has been approved by an Institutional Review Board.
• It may be necessary to disclose your health information to appropriate persons in order to prevent or lessen a serious and imminent threat to the health or safety of a particular person or the general public.
• We may disclose your health information for military, national security, prisoner and governmental benefits purposes.
• We may leave a message on an automated answering device or with the person answering the phone for the purpose of scheduling appointments. No personal health information will be disclosed during this recording or message other than the date and time of your scheduled appointments, along with a request to call our office if you need to cancel or reschedule your appointment.
• We may contact you by phone, mail or email. It is our practice to participate in charitable and marketing events to raise awareness, food donations, gifts, money etc. During these times we may send you a letter, postcard, invitation or call your home to invite you to participate in the charitable activity.
• In the event that we are sold or merged with another organization, your health information / record will become the property of the new owner.

Your rights

• You have the right to request restrictions on certain uses and disclosures of your health information. Please be advised, however, that we are not required to agree to the restriction that you request.
• You have the right to have your health information received or communicated through an alternative method, or sent to an alternative location other than the usual method of communication or delivery, upon your request.
• You have the right to inspect and copy your health information.
• You have the right to request that we amend your protected health information. Please be advised, however, that we are not required to agree to amend your protected health information. If your request to amend your health information is denied, you will be provided with an explanation of the reasons for the denial, and information about how you can disagree with the denial.
• You have the right to receive an accounting of disclosures of your protected health information made by us.
• You have the right to a paper copy of this Notice of Privacy Practices at any time upon request.

Our responsibilities

We reserve the right to amend this Notice of Privacy Practices at any time in the future, and will make the new provisions effective for all information that we maintain. Until such an amendment is made, we are required by law to comply with this Notice.

We are required by law to maintain the privacy of your health information and to provide you with notice of our legal duties and privacy practices with respect to your health information.

Questions and complaints

If you have questions about any part of this notice, want more information about your privacy rights, or have complaints about your privacy rights or how we handled your health information, please contact us by calling this office at (808) 260-7210. If our Privacy Officer is not available, you may make an appointment for a personal conference in person or by telephone within 2 working days.

If you are not satisfied with the manner in which this office handles your complaint, you may submit a formal complaint to: DHHS, Office of Civil Rights, 200 Independence Avenue, S.W., Room 509F, HHH Building, Washington, DC 20201.

This policy covers this website only, and may change as the site changes — check back periodically.

Call us at (808) 260-7210 or email haleiwapt@gmail.com.